© 2016 XAG Australia All Rights Reserved

Suite 6, 76B Edinburgh Road, Marrickville NSW 2204 Australia

XAG AUSTRALIA PRIVACY POLICY

WHO WE ARE:

This website is operated by or on behalf of Revolution AG Pty Ltd (referred to as “XAG AUSTRALIA”, “we”, “our” and “us”).

 

INTRODUCTION:

XAG AUSTRALIA provides you this privacy policy to explain to you how XAG AUSTRALIA collects, uses and protects your personal information when you visit XAG AUSTRALIA’s web sites and when you use XAG AUSTRALIA’s products. XAG AUSTRALIA respects your privacy and is committed to securing your personal information. This privacy policy was last updated on Jan 13, 2017. By using this website, you consent to our privacy policy and acknowledge that it is subject to our Terms of Use.

COLLECTING AND USING YOUR PERSONAL INFORMATION:

We collect the personal information that you provide to us, as well as information automatically collected when you interact with this website, such as cookies and analytics tracking pixels, which help us evaluate the performance of our website and provide you with a better user experience.

 

XAG AUSTRALIA may use your personal information that you provide to us in the process of establishing an account with us in the following ways:

  1. Obtain your name for purposes of communicating with you and identifying you as a user of the website or XAG AUSTRALIA’s product.

  2. Verify your age as older than 13.

  3. Verify your age as older than 16 or 18 or that you have obtained your parent’s or guardian’s permission to use the website.

  4. Send you a catalog.

  5. Send you communications upon your request.

  6. Allow you to participate in a promotion or other web site feature.

  7. Customize and/or personalize your communications and shopping experience with XAG AUSTRALIA.

  8. Better respond to your customer concerns and complaints.

  9. Keep you informed of XAG AUSTRALIA’s upcoming product releases unless you otherwise opt out of such messages.

 

XAG AUSTRALIA MAY USE YOUR PERSONAL INFORMATION THAT YOU PROVIDED TO US IN THE PROCESS OF MAKING A PURCHASE IN THE FOLLOWING WAYS:

  1. Confirm your use of a valid credit card (or other authorized methods of payment).

  2. Process your payment via a credit card (or other authorized methods of payment).

  3. Send you the products that you purchased.

 

To fulfill your product orders, we may also disclose your personal information to our affiliates, third party service providers or distributors.
 

XAG AUSTRALIA also gathers non-descriptive, non-personal information about how many visitors use our website. XAG AUSTRALIA does not collect any personal information about you in this instance but XAG AUSTRALIA may collect information that a user has visited the website for statistical analysis of the public’s use of our website.

UNSUBSCRIBING, REMOVING OR MODIFYING YOUR INFORMATION:

 

XAG AUSTRALIA appreciates that you may change your mind about our use of your personal information in the future. XAG AUSTRALIA offers several ways you can inform us about your privacy preferences:

  1. All email messages and newsletters will provide a description on how you can ask us to stop sending you messages and newsletters.

  2. At any time, you can send us an email at the address provided below.

  3. At any time, you can send us an email and request that you would like to change your marketing preferences.

  4. To modify or delete entirely the information you have provided during registration, please email us and update your profile.

 

Please note that if you have unsubscribed from our communications, you may still receive communications already in production until your request is fully processed. If you request that your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.

ONLINE TRACKING:

A cookie is a small removable data file that is stored by your web browser on your computer. XAG AUSTRALIA may use cookies to improve your experience with our website. XAG AUSTRALIA may use cookies to improve XAG AUSTRALIA’s understanding of your likes and dislikes about our website, what you like and do not like on our website, customize the website to your prior uses and to generally improve all customer needs and interests. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your web browser settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. You may also delete cookies from your computer.

DISCLOSURE AND SHARING YOUR PERSONAL INFORMATION:

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for ‘lorem ipsum’ will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like).

PROTECTING YOUR INFORMATION:

XAG AUSTRALIA does not rent, sell or disclose your personal information or contact information to third parties for the third party’s own purposes. XAG AUSTRALIA may share your information with XAG AUSTRALIA’s affiliates under the same control of XAG AUSTRALIA as permitted under this privacy policy. In the event XAG AUSTRALIA is reorganized or transferred to a third party, your personal information may be transferred to the successor of XAG AUSTRALIA for the purposes and subject to the terms of this privacy policy. XAG AUSTRALIA or our distributor may provide your credit card (or other authorized payment methods) information to XAG AUSTRALIA’s bank or credit card or other authorized payment processors solely for purposes of processing your payment. XAG AUSTRALIA may also share your information with delivery services or international distributors to ship products to you. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others’ rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

 

XAG AUSTRALIA engages the use of numerous technological security measures to preserve the security of your information, including without limitation, encryption technologies, and authentication tools. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have a need to access your personal information for purposes of managing our website and providing you information as you have requested. All orders are placed through a secure server. Please be aware that no electronic data transmission over the internet can be 100% secure.

TRANSFERRING YOUR INFORMATION OVERSEAS:

If you are located outside of Australia, XAG AUSTRALIA may transfer your information to XAG AUSTRALIA’s affiliates under the same control as XAG AUSTRALIA, to other service providers or distributors outside of your country or territory. XAG AUSTRALIA manages its website from Australia. XAG AUSTRALIA acknowledges that the data protection laws and other laws of Australia may not be as comprehensive as those of your country or territory and XAG AUSTRALIA will take steps to ensure that your privacy rights are respected. XAG AUSTRALIA agrees to take the following actions on your behalf: have specific security measures in place to adequately protect your information, XAG AUSTRALIA will require its Australian-based affiliates to sign a contract guaranteeing the safeguard of your personal information and set forth the specific requirements the Australian-based affiliate must maintain and monitor ongoing compliance with the defined security measures.

CHILDREN’S PRIVACY

We respect the privacy of children. Our website is not designed to attract an audience younger than 13. We do not knowingly collect personal information from children under 13. Please contact us using the contact details below if you believe we may have collected information from your child, and we will work to delete it.


Obtaining a Copy of or Updating Your Personal Information:

You can write XAG AUSTRALIA at any time to obtain the personal information XAG AUSTRALIA possesses about you or modify any personal information XAG AUSTRALIA retains that is incorrect. Please let us know what information you would like to receive from us or what information is incorrect and we will respond to you. Your request should include your name and proof of your identity.

CHANGES TO THE PRIVACY POLICY:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@XAG AUSTRALIA.com.au or by mail at

XAG AUSTRALIA

Unit 6 / 76B Edinburgh Road

Marrickville NSW

Australia 2204